Privacy Policy

1. Who We Are

Launch AI Group is a marketing technology and AI automation agency located in Owings Mills, MD 21117. We build AI-powered websites, automation systems, and lead management tools for small businesses. Contact us at launchaigroup@gmail.com or (410) 927-1080.

2. Information We Collect

We collect information you provide directly, including your name, email address, phone number, and business details when you fill out forms on our website, use our chat widget, or contact us directly. We may also collect usage data such as pages visited and time spent on our site.

3. How We Use Your Information

• To respond to inquiries and provide our services
• To send you marketing and promotional messages (only with your explicit consent)
• To improve our website and services
• To comply with legal obligations

4. SMS / Text Message Consent

By providing your phone number through our chat widget or contact forms and opting in to receive text messages, you consent to receive promotional and marketing SMS messages from Launch AI Group at the number provided. Message and data rates may apply. Message frequency varies.

To opt out of SMS messages at any time, reply STOP to any message. For help, reply HELP or contact us at launchaigroup@gmail.com. Consent is not a condition of purchase.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who help us operate our business (such as CRM and email platforms), under strict confidentiality agreements. We do not buy or sell leads.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you believe your information has been compromised.

7. Your Rights

You have the right to access, correct, or delete personal information we hold about you. To make a request, contact us at launchaigroup@gmail.com.

8. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the updated policy.